At Up Up & Grow, we’re committed to providing a smooth and reliable delivery experience. Here’s everything you need to know about how your order is processed and shipped.

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🛠️ Processing Times

• Standard orders are processed and dispatched within 1–2 working days.

• Personalised orders may take up to 3 working days to allow time for custom engraving.

• Processing times do not include weekends or public holidays.

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🇬🇧 UK Shipping Options

We ship all UK orders via Royal Mail and offer the following delivery services:

• Standard Delivery: £3.50 flat rate or FREE when you spend £30 or more. Delivered via Tracked 48.

• Tracked 24 Hour Delivery: £5. A faster option for when you need your order sooner.

• Special Delivery Guaranteed: £10. A premium next-day service after dispatch for urgent orders.

Please note, delivery timeframes begin after your order has been processed and dispatched.

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✉️ Order Confirmation & Tracking

You’ll receive a confirmation email with tracking details once your order has been dispatched.
If you have any concerns or haven’t received your order within the expected time, please contact us and we’ll look into it straight away.

📧 Email: [email protected]
📱 Instagram: @upupandgrow

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⏳ Need it Sooner?

If you have an urgent request, drop us a message before placing your order — we’ll do our best to accommodate where possible.

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Thanks so much for choosing Up Up & Grow – we’re honoured to be a part of your little one’s journey. 💛