At Up Up & Grow, we pride ourselves on providing a seamless and reliable shipping experience for our customers. Please review the details of our shipping process below:

Processing Times

• All Orders: Please allow 1-2 working days for us to process and dispatch your order.
• Personalised Orders: Personalised items are crafted in-house with care and are also dispatched within 1-2 working days – we’re super speedy!

Note: Processing times do not include weekends or public holidays.

UK Shipping Options

• Standard Delivery: £3.50 flat rate. Enjoy FREE standard UK shipping on orders of £30 or more.
• 1st Class Shipping: Available at checkout for faster delivery.
• Special Delivery Guaranteed: For urgent orders, select this option at checkout for guaranteed next-day delivery after dispatch.

All orders are shipped via Royal Mail. Please consider potential delays due to public holidays or unforeseen circumstances.

Order Confirmation & Tracking

• Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable).
• If your order is delayed or you have concerns, please contact us at [email protected] or via Instagram, and we will assist you promptly.

Need It Sooner?

If you need your order urgently, please get in touch with us at [email protected] or via Instagram, and we’ll do our best to accommodate your request.

Thank you for choosing Up Up & Grow, we’re thrilled to be part of your family’s journey!